Some are calling 2025, the YEAR OF TECH. AI technology has evolved at a rapid pace over the past year. Things we couldn’t do or didn’t do a year ago have become an everyday norm. New AI technologies are constantly being introduced into the staffing landscape and staffing agencies have embraced it. 

The staffing industry has been incredibly forward-thinking when it comes to AI and implementing tools to help operations run smoother than ever before. Today if you aren’t taking advantage of AI, then you are setting yourself back from the competition. 

At the same time though, the AI staffing landscape can be confusing! At the SIA Healthcare Staffing Summit earlier this month, we talked to several staffing agencies that said they are more confused than ever before when it comes to staffing technology: How do you determine the difference between vendors? How do you sort through all the buzzy new tools? How do you know what to implement?

The truth is, AI has transformed the way we work at an accelerated pace. As a staffing agency, it’s hard to keep up with the latest technology, implement AI tools successfully, and understand what tools are needed. 

In this article, we will look at simple steps to determine what AI tools to implement at your staffing agency, how to find the right tools, and how to have a successful implementation. 

Identify What Problems You Are Trying to Resolve

When you hear about a shiny new “AI tool on the block” it’s easy to get excited about it and why wouldn’t you? It’s important though to have a plan and purpose when implementing AI for it to be most effective at your staffing agency. The most important thing that staffing agencies need to determine is what problems they are trying to resolve with AI. By identifying problems and bottlenecks in your processes, you can better determine what AI tools will be most effective for your agency.

Additionally, identify what manual processes you can eliminate with AI. There are basic AI tools that you can take advantage of without over complicating your processes. Two great examples of this are a Job Description Creator and Resume Builder. Eliminate the time needed to create a job description to quicken your time to hire. Likewise, build a resume for a candidate to present them in the best light to your clients. Both of these tasks can be done in seconds through generative AI tools. It’s an added bonus if it’s already built into your ATS. These are quick and easy tools you can begin using right away. 

Start with Your ATS Provider

It can quickly get confusing when searching for AI tools, as there are many out there, and there are also many new players in the industry. A great first place to start is with your ATS. See what built-in AI tools your ATS has that you can be taking advantage of. Additionally, ask about their AI integration partners. If your ATS doesn’t have an AI tool built-in that you are looking for, they may have a partner with a built-in integration. The more AI tools you can integrate within your ATS, the more results you will see.

It can also be valuable to talk with industry peers. See what success others have had with AI tools. Hearing about first-hand experience and use cases will be helpful in determining what is right for your staffing agency. 

Begin with a Small Test Group

When it comes time to implement your AI tool, start with a small test group. See if they have success with it. Once they have a proven track record and success story, you can then expand it to the entire company. On the other hand, if the tool is not effective for the small group, you can get rid of it without disrupting the entire company’s processes.

Before implementing an AI solution to the entire company, it’s important to create a user manual/guide and hold a training session. This will ensure everyone is using the tools the same way, that they are following protocol, and that there is universal success using it. Without proper training and a guide, the tools might not be used or mis-used and you won’t get the results you are looking for. 

Keep Your Data in Check

We have all heard the term “garbage in, garbage out.” When using an AI tool with your ATS data, it is important to remember the results will only be as good as the information in your system. For example, AI Candidate Matching will only yield successful results if the proper information is entered for your candidates on their record. Missing information on the candidate profile won’t yield proper results or the BEST results. 

Likewise, going back to a Job Description Creator that is integrated within your ATS, won’t create an accurate Job Description if key details are missing from the Job Record, such as assignment dates, location, skills required, etc.   

AI can be a powerful tool, but it won’t be as powerful if the information isn’t there. This is where creating that manual/guide for internal staff can be critical to help outline the importance of data being entered into the system properly. 

AI Accelerating Staffing Today

AI in staffing can produce great results for staffing companies. Candidates can be matched to jobs quicker, positions can be filled sooner, and candidates and customers can have better experiences. Deciding on what tools to implement all comes down to the problems you are trying to resolve. Working with your ATS provider will help narrow down technology you already have at your fingertips and other AI tools you can integrate through their partners. Start using the AI tools with a small test group and have a plan/guide when implementing them to the whole company. Lastly, it’s important to remember to have the data in your system. AI won’t yield the results you are looking for with missing information in your ATS.  

Ready to begin implementing award-winning AI staffing tools? Schedule a demo of Ultra-Staff EDGE Staffing Software.