Did you know that Americans check their phones on average 96 times per day or once every ten minutes? On average Americans spend 5 hours and 24 minutes on their mobile device each day! ¹ It is widely known that everyone is spending more time on their mobile device, but even I am surprised by how high these statistics are.
If you think about it though, wherever you go people are looking at their phones: In the elevator, walking down the block, waiting in line at Starbucks®, commuting on the train. When anyone has a spare moment, what do they do? They bring out their phone.
Imagine if you could bring your staffing business to everyone’s mobile device. Your clients, your candidates, and your recruiters can stand in line at Starbucks® and not just scroll through Instagram® but have access to your staffing business. Clients can view candidates, recruiters can push jobs out, candidates can accept jobs, and more! Mobile technology is here to stay, and it is important that staffing companies revolutionize their staffing solutions with it. Especially since by 2025, it is estimated that 72.6% of global smartphone owners will access the internet solely using their smartphones.
Whether you are currently using mobile staffing solutions or are looking to enhance your mobile technology stack, in this article we will look at the benefits, key features to look for when exploring mobile staffing solutions, and how to choose the right solution for you.
Key Benefits of Mobile Staffing Solutions
From the stats above, we can see the rapid rise of mobile technology. There are many benefits that mobile staffing solutions bring to not only staffing companies but also to candidates and clients.
In general, mobile staffing solutions give candidates, clients, and your internal staff flexibility and convenience when needing to complete tasks and access key information. Whether they are on the go, at work, or binge-watching a tv show on the couch, your mobile staffing solution can house everything they need at their fingertips. This increases their efficiency by being able to complete tasks whenever they want. It can also increase their response time to you and ultimately decrease your time to hire. All updates and communication are in real-time.
It's also important to note that the overall experience is enhanced for your candidates, clients, and internal staff. It makes everyone’s job easier. It also increases engagement among your clients and candidates. The more they can stay connected to your staffing agency, the more likely you can retain those clients and candidates.
Important Features of Mobile Staffing Solutions
When exploring mobile staffing solutions, a user-friendly interface is important. If it is cumbersome to use, then it almost defeats the purpose of having a mobile solution. A demo of the solution will help you get a good idea of its user-friendliness.
What is also important to look for is cross-platform compatibility. Your mobile solutions should be connected back to your ATS, CRM, Back Office, Web Portals, and OnBoarding. The information from these platforms should flow into your mobile solutions and vice versa. The key to having a mobile solution is being able to access each of these items without needing to log in from a laptop or computer. If the mobile solution is not connected to your other solutions, then you are setting yourself up for double data entry, more work, and a burdensome process.
MOBILE SOLUTIONS FOR YOUR STAFFING TEAM
When thinking about mobile solutions, ideally you will want a mobile solution for your internal team, clients, and candidates. For your internal team, you want them to have access to everything they need while on the go: entering and viewing job orders and appointments; accessing candidates and clients. When recruiters are doing client visits, all they need is their mobile device. They won’t need to bring their laptop or wait to get back to the office to enter information. Likewise, if they are not at the office, but need to look something up quickly, they are able to with a mobile solution.
MOBILE SOLUTIONS FOR YOUR CLIENTS
You can also give clients access to their web portal information via a mobile solution. Allow them to view your candidate submittals, view open job orders and fill progress, approve timesheets, enter new job orders, view their invoices, and more. These convenient self-service tools are taken to a whole new level for your clients when offered on mobile and it is a way to stand out from competing staffing firms.
MOBILE SOLUTIONS FOR YOUR CANDIDATES
Lastly, your candidates also need a mobile solution to view and accept jobs, enter availability and time, view upcoming assignments and interviews, view employee documentation and paychecks, message their recruiter directly, and more. A candidate mobile app that has everything candidates need keeps them engaged with your staffing company long-term. If they have had success working with you and can easily accept jobs and view their past employment history in the app, why go somewhere else? A candidate mobile app is a great way to keep employees enticed to work for you. Additionally, think back to the stat we mentioned earlier: By 2025, 72.6% of global smartphone owners will access the internet solely using their smartphone. Many contract employees will probably fall into his percentage. If they don’t have a job that requires a laptop or computer, they may not ever use one.
How to Choose the Right Mobile Solution
Choosing the right mobile solution begins with evaluating your organization’s needs. If you don’t already have a client portal, then maybe you don’t need a mobile solution for clients yet. Evaluate your needs, wants, and set a budget for your mobile solution spend. Whenever you begin a software search, it’s important to outline your must-haves and nice-to-haves and use that as an evaluating tool as you go through demonstrations.
Next, you need to find the solution that is right for you. There are many staffing software solutions that provide a one-stop shop that includes front and back office, Web Portals, OnBoarding, and Mobile. Going with a solution that provides an all-in-one suite helps keep your processes and business streamlined. If you don’t go with an all-in-one solution, it will be important to ensure that the mobile solution you go with can connect back to your other solutions.
As you explore mobile solutions available to you, compare pricing and features. See what solutions fit into the right price point and include your must-have features.
Lastly, as a best practice whenever you are looking at a new software solution, you want to ask about data security. This is often something that isn’t brought up, but it is important to ensure your client and candidate data is safe and doesn’t stand the chance of getting breached. This is especially important in staffing since you manage highly confidential information. Ask how they keep mobile data secure:
- What is the mobile solutions authentication system?
- How is the mobile solution encrypted to protect user data and communication?
- Where is the data stored? What security policies are in place?
- What is the uptime? (Amount of time a server stays up and running without power issues)
These are some of the key questions to ask to ensure your data does not get compromised.
Staffing is In Your Hands
Mobile staffing solutions not only give your internal team access to information at their fingertips but also allow your clients and candidates to have access to all their information wherever they go. With mobile staffing solutions, your staffing business can be brought anywhere. Who knows, maybe the next time you are at your local Starbucks® or commuting on the train, someone could have your staffing solution in their hand. The key to finding the right mobile solution though is being able to connect it to your existing staffing software solution to streamline your entire process.
Experience the future of workforce management with Ultra-Staff EDGE mobile staffing solutions. Request a demo today of Ultra-Staff EDGE staffing software and revolutionize your staffing process!
1. Zippia. "20 Vital Smartphone Usage Statistics : Facts, Data, and Trends On Mobile Use In The U.S." Zippia.com. Apr. 3, 2023, https://www.zippia.com/advice/smartphone-usage-statistics/