The ABCs of NAPS Certification Maintenance

  By Dr. Frank Burtnett  |    Monday June 26, 2012

Category: Certification, Education

The quest for certification by staffing industry professionals over the past several years has resulted in hundreds of new Certified Personnel Consultant (CPC), Certified Temporary Staffing-Specialist (CTS) and Certified Employment Retention Specialist (CERS) certificates being awarded by the National Association of Personnel Services (NAPS). A significant number of these new certificants have participated in the dozens of Certification Immersion Classes (CICs), focusing on employment laws affecting the industry, which NAPS has held across the nation over the past three years.

Many past, current and future CPC, CTS and CERS holders are facing the NAPS certification maintenance requirement of 5.0 continuing education units (CEUs) or 50 contact hours of training and continuing education that certificants must achieve in each three year period following certification to ensure their status remains active.


What are the ABCs of NAPS certification maintenance?


Avoid procrastination - Engage in ongoing continuing education from the moment certification is earned.

Blend your conference attendance, classes, seminars and professional tape viewing/listening into a mix of educational experiences.

Count and record each continuing education experience on the NAPS log.


The following Q&A is designed to clarify the continuing education requirements and aid certificants in complying with the maintenance requirements.


Question: Does NAPS require that my continuing education focus on any topics or subject?

Answer: NAPS asks that you engage in educational experiences that will enhance and improve your knowledge, skills and competencies as an industry professional. If taking a course in business writing at the local community college or participating in a seminar on marketing strategies will achieve this end, they are acceptable. The NAPS national conference and the various state association conferences, designed to address industry practices, trends and issues, are a perfect way to learn and earn continuing education credit at the same time. 

Question: How do most CPCs, CTSs and CERSs meet their continuing education requirements?

Answer: The majority of certificants engage in a variety of experiences to achieve the required CEUs or contact hours. Conference participation is a very popular way of earning credit. Others participate in seminars and workshops offered by industry trainers. Often a trainer or training firm will indicate their programs are approved by NAPS or they are an “approved NAPS continuing education provider.” This means they have submitted their programs, presenters and agenda for review and preapproval by NAPS. 

NAPS also allows the training offered as a part of in-house staff development to count. Still others can apply time viewing or listening to video/audio programs and engaged in professional reading. Questions about the credit that can be claimed for these types of activities should be directed to Frank Burtnett at 

Question: Help me once again with the NAPS definition of a continuing education unit (CEU)? 

Answer: A continuing education unit (CEU) represents ten hours of contact time. A typical one day conference might have 7 hours of actual “seat time” when speakers and panels are engage in training or presenting. Such a day would translate to .7 CEUs. A two-day program might log in at 14 hours or 1.4 CEUs. Each CPC, CTS or CERS certificate holder must attain 50 contact hours or 5.0 CEUs in each three-year period after certification. 

Question: What is the best way to manage the continuing education activities so that I remain on track during each three-year period.

Answer: To avoid procrastination and a situation where one fall behinds in their credit earning, NAPS recommends that all certificants download the continuing education log found at and track their ongoing experiences on this form. This simple activity is the best way to manage the process and many certificants have found the presence of the log in their desk or day planner to be a “reminder” of their responsibility to earn and report these credits.

Question: My certification has lapsed due to my failure to keep up with my education requirements, but I now find myself able to catch up and get back on a regular path toward maintenance. Is there anything I can do?

Answer: Send an email to Frank Burtnett at and explain your personal circumstance. He will contact you directly to work out a plan to achieve the required continuing education experiences and reactivate your certification.

Should any NAPS certificate holder have a question about continuing education, certification maintenance or reactivation of his/her certificate, they should direct their inquiry to Dr. Frank Burtnett, NAPS Certification and Education Consultant. Frank can be reached at

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