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The Lost Art of Listening

  By Rob Mosley  |    Thu Mar 01, 2012

Category: Expert Advice

As recruiters, we all learn how to persuade, sell, close, manage resistance, and present. The problem is that too often we hear people but we are not truly listening. You may remember when Rod Tidwell (Cuba Gooding Jr.) says the great line to Jerry McGuire (Tom Cruise), “I hear that...
No Time to Coach?

  By Rob Mosley  |    Sun Jan 01, 2012

Category: Expert Advice

“As a billing manager, I never seem to have the time to coach my people consistently and they have such a limited attention span that I get the feeling, especially with my veterans, that they aren’t really into learning anyway.” How do I find the balance and provide them what...

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