About Lynn Connor

Lynn Connor currently co-owns COATS Office Automation and was a partner in Reliance Staffing & Recruiting for over 30 years. COATS provides fully integrated software to the staffing industry and works seamlessly with your staff to ensure software efficiency. Microsoft linking, Crystal Reports, a fully integrated CRM, payroll and complete accounting, online applicant entry, online job posting, and multi-state, multi-branch, multi-locality capabilities are available throughout the entire system. You can learn more about COATS here > https://www.coatssql.com Linked In: https://www.linkedin.com/in/lmsconnor/

 

10 questions employers are asking about hiring, legally, during the Covid-19 Pandemic

  By Lynn Connor  |    Tue Aug 11, 2020

Category: Expert Advice, Legal

Hiring has grown more complicated with every passing year, but none have been more complicated than right now, in 2020. Pre-employment exams, post employment questions, temperature screening, doctor’s note requirements and PPE questions are just some of the reasons staffing firms are struggling. It’s extremely difficult to know what...

Employer Credit for Employee Retention


  By Lynn Connor  |    Thu Apr 02, 2020

Category: Expert Advice, Funding, Legal, Productivity

The United States Department of Treasury issued a press release yesterday to encourage businesses impacted by COVID-19 to use the Employee Retention Credit. The credit was created to encourage firms to keep their employees on their payroll. Available to all employers regardless of size, the credit covers up to 50...

Educate your clients. Help fill new roles. Inside a Staffing Agency and How it Works (from a client’s perspective)

  By Lynn Connor  |    Tue Feb 25, 2020

Category: Certification, Education, Productivity

From a client’s perspective, if you are paying a staffing firm a direct hire fee (15 - 25% average fee of the candidate’s annual salary) or honoring a temp to hire policy (640 - 1000 hours on the staffing firms payroll) to hire a new employee, you obviously expect an...

Independent contractors may need to be replaced with employees as of January 1. Educate your clients. Help fill new roles.

  By Lynn Connor  |    Tue Jan 14, 2020

Category: Expert Advice, Recruiting

Do any of your clients utilize independent contractors? If so, and if they are in California, the law has changed as of January 1, 2020. And, even if you’re not in Cali, you need to pay attention to Assembly Bill 5 as some states have the same restrictions,...

Pay & Bill Rates - Conversations with Clients

  By Lynn Connor  |    Thu Jan 02, 2020

Category: Expert Advice, Legal, Recruiting

In July of 2019, the national unemployment rate was 3.7%. Minimum wage rates are increasing across the nation. At the beginning of 2019, eighteen states began the year with higher minimum wages based on the cost of living and ten other states increased their rates due to prior approved legislation...

My pleasure! Two words, and you have a new customer service policy

  By Lynn Connor  |    Thu Nov 21, 2019

Category: Expert Advice, Productivity

I’m not sure about you, but Chick-fil-A always stands out to me in terms of customer service. And you know what, it’s sometimes literally due to only two words used by their employees, “My pleasure!” The fact that the customer care of a fast food business can stand out...

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