How DYI Can Hurt Your Image by Tiffany Turner

  By Anonymous  |    Mon Feb 12, 2018

Category: Columns, Social Media, Technology

With all the technology that we have at our fingertips, programs to simplify everything from banking to baking it seems like it’s become easier to do everything ourselves. Which in way is true, but…does it end up being done well? Vista print is a great example, they have amazing deals, quality...

Owners Outlook: METRICS AND ACCOUNTABILITY

  By Barb Bruno  |    Mon Feb 12, 2018

Category: Columns, Expert Advice, Productivity

If you are not tracking metrics, you have no way to measure current success or problem areas of growth. What you don’t measure – doesn’t count! Tracking metrics takes the emotion out of critical daily decisions, and helps you hold yourself and others accountable. One of the most common complaints I...

Review/Preview: The Conversation Bookend of Progress by By Kathleen Kurke

  By Kathleen Kurke  |    Wed Jan 31, 2018

Category: Columns, Expert Advice, Recruiting

Too often, we ghost out of conversation with clients or candidates. We end with lame, say-nothing phrases like “ok, we’ll talk soon” or “stay in touch” or “call with any updates” or “let me know” or “talk to you later”. These phrases fill the requirement of words coming out of...

DEVELOP A REPEATABLE SALES PROCESS

  By Barb Bruno  |    Tue Jan 09, 2018

Category: Columns, Expert Advice, Recruiting

If every person on your team had a different approach to selling your company’s products and services, replicating success and scaling your company will be difficult. It would also be difficult for you to identify the “repeatable sales process” you utilize when you successfully close business. All members of your sales...

Profit Plans and Post Audits from Michael Neidle

  By Michael Neidle  |    Tue Jan 09, 2018

Category: Columns, Expert Advice, Recruiting

Well managed companies create profit or business plans and then determine if they are working. One should start out with an analysis of one’s historical performance, what has worked, what has not and why. They then need to create a realistic vision for the company, long and near term. This is...

Coach Mike: Multiple Exclusive Openings

  By Michael Gionta  |    Tue Jan 09, 2018

Category: Columns, Expert Advice, Recruiting

If you possessed multiple exclusive openings with a current client and they want a discount, how should you respond without losing your exclusives? - Steven ANSWER: Great question. There are two kinds of scenarios. One scenario is they are giving your ten openings for one type of position. For example, you...

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