My pleasure! Two words, and you have a new customer service policy

  By Lynn Connor  |    Thu Nov 21, 2019

Category: Expert Advice, Productivity

I’m not sure about you, but Chick-fil-A always stands out to me in terms of customer service. And you know what, it’s sometimes literally due to only two words used by their employees, “My pleasure!” The fact that the customer care of a fast food business can stand out...

3 Ideas and Strategies for Business Development in Recruitment

  By Top Echelon  |    Thu Nov 21, 2019

Category: Expert Advice, Productivity

What does business development mean in recruitment? Well, speaking in obvious terms, it means more placements. Sounds rather simple, does it not? However, it is not that simple. Because once again, if it was simple and easy, then everybody would be doing it. And clearly, not everybody can be a successful...

3 Ideas and Strategies for Business Development in Recruitment

  By Top Echelon  |    Tue Nov 12, 2019

Category: Expert Advice, Productivity, Recruiting

What does business development mean in recruitment? Well, speaking in obvious terms, it means more placements. Sounds rather simple, does it not? However, it is not that simple. Because once again, if it was simple and easy, then everybody would be doing it. And clearly, not everybody can be a successful...

6 Free Tools to Help With Your Recruitment Marketing

  By Avionte  |    Thu Oct 24, 2019

Category: Productivity, Technology

Love it or hate it, marketing is one of the core functions of every staffing and recruitment firm but it’s often the department with the least amount of dedicated resources. When you’re short on budget, staff or resources, your options for expensive marketing tools are thin. The good news? There are quite a bit of awesome...

Money-Recruiting (Part 2 of 3) The Components & Principles of Recruiting

  By Jon Bartos  |    Thu Oct 10, 2019

Category: Columns, Expert Advice, Productivity, Recruiting

A Simple Guide on how to make it rain cash by Using Metrics Activities, Results, Ratios, and the Quantum Leap Theorems PRE-SEASON CONDITIONING: When a newbie comes to play in the recruiting arena, a good manager knows that the first focus must be on getting his player’s “at bats.”...

Sheldon, Amy and Customer Service Communication

  By Victoria Kenward  |    Wed Sep 25, 2019

Category: Expert Advice, Productivity

Yes, there’s a connection here (I’ll explain in just a minute). If a client, candidate or even an internal employee has an issue, problem, complaint – anything that impairs their experience with your staffing or recruiting firm – wouldn’t you like to know, so you could fix it before it festers...

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