Cyber security threats for small businesses By Henry Glickel & Rida Hassan

  By Henry J. Glickel  |    Thu Dec 12, 2019

Category: Productivity, Technology

As a small business owner, you might not have the capital, foresight, or internal expertise to deal with cyber security threats such as hacks of customer data records and personal information or leaks of financial information or intellectual property. While ensuring cyber security might sit on the back burner for you,...

Seasoned Recruiter on Successfully Managing Millennials

  By Anthony Ysasaga  |    Thu Dec 12, 2019

Category: Recruiting

Millennials have surpassed baby boomers in number and arguably in their impact on the workplace. In the decade or so since this group started entering the workforce, they’ve shaped office cultures in all industries — from startups to accounting firms. And despite the plethora of articles on the topic, the truth remains clear: leaders are in need...

3 Alternatives to Asking a Job Applicant About Their Salary History

  By Jennifer Roeslmeier  |    Thu Nov 21, 2019

Category: Expert Advice, Productivity

On September 29th, 2019, Illinois passed a new law that bans employers from asking job applicants about their salary history. The law also allows employees to discuss their salary and benefits with colleagues, which is a practice that is often frowned upon by employers. These measures are meant to...

Gift that Keeps on Giving

  By Kathleen Kurke  |    Thu Nov 21, 2019

Category: Expert Advice, Trends

It’s a beautiful thing, this crazy world of ours. There’s always something going on. The stock market is going up. Or, it’s going down. Companies are merging. Or they’re selling off a business unit. New technologies change older ways of doing business. Tariffs will ruin the holiday selling season. And...

Gift that Keeps on Giving

  By Kathleen Kurke  |    Thu Nov 21, 2019

Category: Expert Advice, Trends

It’s a beautiful thing, this crazy world of ours. There’s always something going on. The stock market is going up. Or, it’s going down. Companies are merging. Or they’re selling off a business unit. New technologies change older ways of doing business. Tariffs will ruin the holiday selling season. And...

My pleasure! Two words, and you have a new customer service policy

  By Lynn Connor  |    Thu Nov 21, 2019

Category: Expert Advice, Productivity

I’m not sure about you, but Chick-fil-A always stands out to me in terms of customer service. And you know what, it’s sometimes literally due to only two words used by their employees, “My pleasure!” The fact that the customer care of a fast food business can stand out...

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