Impressive Customer Service Wins Business

  By Terri Roeslmeier  |    Mon Jun 13, 2022

Category: Expert Advice, Productivity

Great service is one thing but impressive service that goes beyond expectations is quite another. Impressive service can make the difference in securing and cultivating ongoing long-term relationships with our customers. Service must be such that it makes customers anxious to do business with you. You want customers to be...

Need more, or actually better clients for your staffing agency?

  By Lynn Connor  |    Mon May 16, 2022

Category: Expert Advice, Productivity, Recruiting

Having been in the staffing industry for more than 35 years, I came to understand that sales and prospecting for new clients never stops. You can never have too many clients, but you can have the wrong clients. You know, those are the clients with the lowest margin and...

More Case Studies

  By Michael Neidle  |    Mon May 16, 2022

Category: Columns, Productivity, Recruiting

Here are more case studies from some of our management consulting engagements over the last 2+ decades. This company had just completed the start-up phase of the business, going from operating from the home of one of the partner’ founders, to a commercial office space. Billings at that time were...

THE DIFFERENCE BETWEEN ORDINARY AND EXTRAORDINARY ENTREPRENEURS - IS THAT LITTLE “EXTRA”

  By Barb Bruno  |    Mon May 16, 2022

Category: Columns, Expert Advice, Productivity, Recruiting

Entrepreneurs who are described as extraordinary, consistently do the little extras. The pace of business continues to escalate. You can never be too busy to do the little extra things for your team and yourself if you want to increase sales and profits. LITTLE EXTRA #1 - Care more about...

How the heck do you find candidates?

  By Chris Heinz  |    Mon May 16, 2022

Category: Expert Advice, Productivity, Recruiting

I’m not sure if you’ve heard it or not, supposedly there’s a hiring crisis. Yes, we all know this because we are living it! Even in this hiring crisis, there are many ways to find candidates today. Some are easier than others, but NONE are easy! The reality...

How to Craft a Team of Productive Software Users

  By Terri Roeslmeier  |    Wed May 11, 2022

Category: Expert Advice, Productivity

Why do so many software systems fail? Corporate leaders often wonder what went wrong. How could they have chosen the wrong software? Should they have checked more references? Scheduled more demos? Why exactly isn’t the solution that they invested in working? People Fear Change Part of the...

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